Customer relations specialist - united states, timimoun

would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? are you a team player that has great organizational skills with the ability to prioritize? the customer relations specialist will be a perfect role for you. the crs position is part of a person-centered integrated care team. they are responsible for greeting patients and co-workers with compass "champion"customer service as they arrive. this position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments. full-time, benefit-eligible position; monday-friday, daytime hours.

essential functions – job specific

core responsibilities

reception data entry, intake paperwork, insurance verification, collect co-pays, if applicable answer all phone calls and emails politely and direct to appropriate office staff distribute daily mail keep office supplies and ppe in stock work with it department and gfi digital to ensure office equipment and printers are working properly follow daily room schedules for clients and co-workers ensure office space is picked up

other responsibilities

adhere to all hipaa guidelines/regulations conduct self in accordance with employee manual keep abreast of any updates/changes and relay those to the office supervisor other duties as assigned

essential functions/core competencies – company wide

regularly attend work except for approved absences attend all training as required maintain compass “champion” behavior provides services with a commitment to service excellence team oriented and values diversity

education

high school/ged preferred

work experience

at least one year experience in customer service required

compass health is an equal opportunity/affirmative action employer and an e-verify participant.

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