Ops manager - hub - united states, zaranj
Auto req id: 331479br
position type: part time
employee type: non-exempt
job summary
fedex ground (fxg) is looking for a frontline manager. this operations manager role is crucial to fedex and our commitment to serving as the engine of today’s e-commerce economy with our on-time delivery of millions of packages each day.
the best fit for this role is someone with the same drive for excellence, continuous improvement, and safety that fedex strives to achieve each day. this person should have a strong ability to lead others and share our values of embracing a diverse, inclusive, and engaged workforce. more than 40% of our leaders at fedex ground started their fedex careers on the front line. come join a company with a passion for employee development and a future that is moving our economy forward.
what makes you a good fit for this role?a background in leadership, mentoring and/or coaching
excellent verbal and written communication skills
experience and understanding of warehouse, sortation, transportation, or order fulfillment environments
experience performing basic computer functions
what you will do in this role (day-to-day):
embrace safety as a precondition for all that we do
lead and coach a team of package handlers
manage specific day-to-day operations within the facility
make your team feel valued and welcome through employee engagement
exhibit professionalism when leading and coaching a diverse team
unique job elements
work a flexible schedule, including weekends, holidays, and during inclement weather
a work environment that is not temperature controlled
work in a building with strict security requirements
contribute to a fast-paced team with constant package volume that must be safely handled throughout the building essential functions
serves as a champion for fxg’s safety above all culture and supports all related initiatives
management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub
responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
analyzes operational performance through direct observation, interpretation of reports and collaboration with others. determines opportunities for improvement of key metrics and executes action plans to achieve results
leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; includes communication and public speaking to small and large audiences on a regular basis
participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
participates in the development of and responsible for administering company safety strategies and programs
investigates, resolves and/or escalates customer service issues, as appropriate
responsible for training new employees regarding job duties and performance expectations and ensuring compliance with fxg policies, procedures and other training requirements, including but not limited to training related to quality assurance, swak, hazardous materials, video event data recorder (vedr) coaching, and dock safety
mentors and develops critical skill sets for new and/or less-experienced operations managers
adapts quickly to change to meet dynamic business needs; displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
non-essential functions:
performs other duties as assigned
high school diploma or ged required; bachelor’s degree in business, logistics or a related area preferred
minimum experience 6 months experience as a package handler at fedex ground or
6 months experience working in a fast-paced environment such as retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions or
military experience with honorable discharge or
supervisory experience or
certification program or associate’s degree in a related area or 2+ years of college courses towards a degree (in lieu of experience)
prefer candidates with a bachelor’s degree
ability to inspire a shared vision and empower and motivate a team
demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
proven ability to apply sound business judgment to establish and accomplish goals
verbal and written communication skills necessary to communicate with various audience levels and group sizes
ability to effectively provide employees instruction on process and practice
ability to read, interpret and draw conclusions from numerical data and written information
software skills, including use of microsoft office software and web-based applications
ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications
ability to mentor, coach and act as a knowledge resource to other employees.
this position will be scheduled on the overnights.
10 pm - 4:30 am.
will have a weekend day scheduled.
address: 6000 riverside drive
city: keasbey
state: new jersey
zip code: 08832-1217
domicile location: fxg-us/usa/p089/woodbridge hub
eeo statement
fedex ground is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce
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