Senior service engineer - united states, concordia research station
senior service engineer
take your next career step at abb with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
at abb, we have the clear goal of driving diversity and inclusion across all dimensions: gender, lgbtq+, abilities, ethnicity and generations. together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
will provide leadership, technical direction, and assistance to abb end customers, users and other abb field personnel in the operation, inspection, maintenance and repair of assigned product lines to include but not limited to; power delivery, drive systems and control systems, etc. responsible for work that is less defined in scope, utilizing understanding and experience to execute business objectives, and can affect short-term and some long-term business goals.
support inquire to order (ito) functions such as assist bdms/sms/cses on commercial development opportunities, developing scope of work, preparing estimates. support order to remittance functions including project management, scheduling, procurement, and providing direction to other team members.
this position reports to
service team leader
your responsibilities
promptly book travel arrangements upon receipt of assignmentwear correct personal protective equipment on jobsite at all times comply with all abb and end customer ehs policies and proceduresescalate any ehs violations immediately to abb representative at project site complete all company required training prior to executing any workmaintain a safe, compliant workplace all sow milestones and deliverables are achieved in accordance with time frames and contractual obligations specified in this sow and the msa.ensure all issues arising with supplier’s workers performing services under this sow are addressed in a timely and effective fashion so as not to adversely affect service levels or quality of deliverables under this sow. continuously review processes for productivity improvement and cost savingsdoes not allow any employee to be dispatched or complete any work related to any u.s. government jobsite or end userinstall, maintain, repair and commission equipment used in power delivery, support outages, control systems and power quality systemsmaintain documentation on assigned tasks and complete reports at the completion of job assignmentsdevelop working relationships with fellow team members and follow directions from field engineers, lead field engineers, and senior managementcultivate excellent relationships with clients that lead to a strong base of referral businessunderstand and utilize job related softwareserve as the primary on-site representative to the abb end customer/user and other abb field personneloccasionally have additional team leader administrative responsibilities to coordinate internal field service activitiesperform duties as the project manager for all assigned abb product lines and assist the customer with technical understanding of the operation, maintenance, and troubleshooting of multiple types of abb productsreview effectiveness of maintenance actions to identify training needsassist customer with improving reliability and reducing cost of ownershipprovide single point of contact to the customer, customer team, and all other abb stakeholdersassist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and supportassist customer with spare parts ordering, issues resolution, and provisioningperform collateral duties as assigned to meet business needs as they relate to ehs, quality, integrity, etc.perform the following duties in power delivery, drive systems, and control systems, etc.ability and willingness to travel 70% of the time.most travel will be within va, nc, sc, ga, fl region
your background
bachelor’s technical degree from an accredited university or college with minimum of 5+ years of experience performing power systems design, startup/commissioning, testing, and maintenance.demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware.must be knowledgeable in all areas of the national electrical code (nec), safety codes and regulations and qa (local & national).special training on industrial controls (plc’s, hmi’s, etc.).electrical licensed preferred (journeyman license, master’s license, or qualifier for state). willingness to obtain license, as required.desired experience with various electrical controls and systems to include mid-voltage switchgear, low-voltage switchgear, switchgear, power panels & motor control center (mcc), generators & transformers maintenance, electromechanical repairs, relay testing & installation, instruments; plc’s & dcs, wiring diagrams, blueprints & schematics, test equipment & instruments.strong oral and written communication skills.strong interpersonal and leadership skills.proven analytical and quality improvement ability.ability to make formal presentations to all audiences.able to work with all levels of maintenance, engineering, and management.project management and supervisory experience.demonstrated ability to lead and influence customers and peers.candidates must already have a work authorization that would permit them to work for abb in the us.
benefits
retirement planlife insurancedisability insurancemedical insurancewellbeing program
more about us
abb's distribution solutions division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity. with abb abilitytm enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services.
we look forward to receiving your application. if you want to discover more about abb, take another look at our website www.abb.com.
abb in the united states requires employees to be fully vaccinated against covid-19, or in specific and limited circumstances, be approved for a sincerely held religious belief or a medical/disability accommodation.
equal employment opportunity and affirmative action at abb
abb is an equal employment opportunity (eeo) and affirmative action employer encouraging diversity in the workplace.
all qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. for more information regarding your (eeo) rights as an applicant, please visit the following websites:
[link available when viewing the job] [link available when viewing the job] an equal employment opportunity and affirmative action employer, applicants may request to review the affirmative action plan of a particular abb facility between the hours of 9:00 a.m. - 5:00 p.m. est monday through friday by contacting an abb hr representative at [phone number shown when applying].
protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access abb's career site as a result of your disability. you may request reasonable accommodations by calling an abb hr representative at [phone number shown when applying] or by sending an email to [email available when viewing the job]. resumes and applications will not be accepted in this manner. #li-hybrid
Apply to this job now Report abuse