Assistant store manager - united states, albuquerque

Ref id: 02800-0012247550

classification: customer service supervisor

compensation: doe

local store in albuquerque is seeking an assistant store manager. the assistant store manager is responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. this includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. an effective assistant store manager maximizes productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. they must demonstrate knowledge of the store’s purpose and goals and have the skills to help associates achieve those goals. the assistant store managers is also involved with operations. they are responsible for leading and managing associates involved with activities in the front and back end of our stores which include check-out areas, returns, special services, computer systems and receiving. they are also responsible for managing the receiving, unloading, distribution and stocking of merchandise in the store.
major responsibilities
the major responsibilities for this position include:
• train, coach and observe associates using the basic s.a.l.e.s.
• maintain ace discovery core assortments by plan-o-gram
• provide input into merchandising decisions to the store manager
• review and implement the marketing strategy for the current year
• lead associate team to accomplish store goals
• manage the wow and customer engagement programs.
• be proficient in all store technology (i.e. acenet, pos system)
• responsible for ensuring the store is recovered and ready for business every day
• develop the weekly work schedule
• maintain record keeping accurately
• ensure that all daily inventory management tasks are completed
• resolve customer complaints in a timely and satisfactory manner
• make sure that the sales floor is clear, organized and properly signed, and that the receiving floor is clear of pallets and trash
• ensure the training of all associates on store policies and procedures
• delegate daily workload among associates and coordinators
• enforces safety policies and procedures; is a safety role model
• prepare all local and mezzanine orders on a weekly basis
• safety inspection of all property

apply today or call lisa at [phone number shown when applying] to learn more. starting pay is $35-42kannuallycustomer service, supervising, basic office skills

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