Activity instructor - united kingdom, stowmarket, suffolk

job title: activity instructor (18+)

location: various uk location

contract: fixed-term (april – sept)

hours of work: 48 per week

department: operations

reporting to: centre manager

about us

xplore has been one of the largest established independent youth travel providers for over 30 years, offering a range of activity, educational and cultural packages for children and young people throughout the uk and europe.

we are very aware that a company has to ‘feel’ right when you are looking for employment. we believe our approach is professional, friendly and sociable throughout our business to create a fun, learning environment for employees and clients.

who we are looking for:

highly organised, adaptable, enthusiastic and friendly instructors with a professional hardworking ethos. responsible for running the day-to-day indoor/outdoor activity sessions, excursions at our new and exciting english language and activity centre located in the stunning north yorkshire countryside. with future opportunities to work at our other venues throughout the uk and europe.

job purpose:

introduce guests to a variety of indoor/outdoor activities, delivered in a safe and enjoyable activity sessions of approximately 12 students per group. we will train you in national governing body awards for such activities as kayaking, archery, any rope activities training will then be assessed by an external assessor. you will also complete in-house training for many more activities broadening your own experience and developing numerous transferable skills to prepare you for term time and summer group visits.

you will also be responsible for the pastoral care of the guests, organising evening entertainment and liaising with the visiting group teachers/leaders.

you must:

be passionate about working with children and young adults.
attend internal and external training courses organised by xplore.
support children in non-activity time with their needs.
be friendly, energetic, enthusiastic and have the ability to relate to young people.
be familiar with your responsibilities in line with the company welfare policy & prevent strategy and pro-actively enforce these principles while working for xplore.
lead excursions, overseeing that groups depart/arrive on time, ensuring entrance times are met. oversee the safety, security and well-being of the children, young people and accompanying adults, under your control at all times.
take responsibility for an activity area that you are competent in and ensure that xplore guidelines are adhered to.
manage the safety and well-being of children and young people, under your supervision at all times.
be flexible and understanding with working hours of the day, to meet the demands of the job and be willing to go ‘that extra mile’!
deliver activities, which you will be trained and assessed in.
be familiar with the site specific xplore health & safety policy statement and company culture to observe safe working methods.
plan appropriately for the activities that you are timetabled for.
follow the systems in place for equipment management and record keeping.
protect and maintain all properties belonging to the company.
at least once per week carry out the duties for ‘duty instructor’:
patrol the building after lights out to ensure all the children are settled
secure the building
check in with group teachers/leaders

check communal rooms and external facilities.
supervise the orderly conduct of meals.
report any incidents to senior staff.
assist any person requiring medical treatment or refer to a qualified first aider.
assist in the changeovers for the arrival/departure of groups in ‘whatever’ capacity is required.
report any accident or near miss occurrence.
report faults on machinery, activity equipment, fabric of the building and vehicles.
assist in the checking and maintaining of activity equipment according to in-house training.
assist in the moving of equipment to/from centres and the set-up, takedown of that equipment when necessary.
gain satisfactory enhanced dbs clearance and references.

we are looking for:

a confident and clear communicator.
an energetic, enthusiastic, fun personality with the ability to relate to children and young people.
ability to instruct dynamic activities.
willingness to learn.
attention to detail and good organisation skills.
flexible and adaptable approach to work.
be part of a busy centre team.
committed to delivering exceptional customer service.

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