Events manager for educational charity - united kingdom, forest row, east sussex

emerson college is a charity offering adult education and retreats with an extensive range of holistic workshops, conferences and events in several buildings, surrounded by a botanical garden, an apple orchard, a vegetable, flower and herb garden. our kitchen is well known for its creative, vegetarian, vegan and seasonal meals.

position summary

the role entails promoting, arranging and hosting events, managing and communicating information with other departments, receiving students and tutors, providing all the logistics for the other departments to host courses. you will be passionate about delivering professional, efficient and exceptional guest service at all times and will also possess strong organisational skills.

primary responsibilities

responding to enquiries, showing the college facilities to potential clients and hosting events
agreeing event detail and generating formal booking agreements
setting up pricing plan for events and courses
gathering information from partners for website and booking information
recording costs, deposits and invoicing for events
setting, communicating and maintaining timelines and priorities on different events
managing operational and administrative functions to ensure events are delivered efficiently
coordinating logistics (classroom setup, accommodation, meals etc) with colleagues
acting as duty manager as required during events
ensuring excellent customer service and quality delivery
setting up and advising on technology required for live-streaming courses, arranging zoom, internet access, camera, projector, microphones and screen as required
working with colleagues, as appropriate, on budgetary and purchasing practices, continuous improvement of our service
overing reception when needed
liaising with colleagues on allocating dates for events/courses
carry health and safety awareness together with other staff
participate in management, facilities and staff meetings
liaise with director of operations on development and improvements according to college strategy and student feedback

essential qualities

well organised and able to prioritise and meet deadlines
able to work with detail and individual requests
comfortable negotiating and liaising with others
able to work with clear boundaries and expectations
accomplished at communicating – both written and verbally
excellent at working with a diverse range of people
a good team player
creative and proactive, able to use your initiative
working knowledge of computers and microsoft office packages; we will train you in hotel druid, events500 and docourses
experience of working in a hospitality environment
willingness to work occasional evenings
interest in and support for the aims of the emerson college trust
interest in anthroposophy and/or holistic adult education

hours 40 hours a week from tuesday to saturday. this is a permanent employment position, where you will receive an employment contract, monthly payslips, holiday entitlement and pension contributions.

starting date: 1 june 2022

benefits of working at emerson college

33 days paid holiday a year
pension, staff discounts on some courses and food
coaching and support.
opportunity to undertake further learning and training and be part of a great team.
free parking and a beautiful work environment
opportunity to work for an organisation committed to making a difference by supporting people to connect with nature and to finding meaning in life

diversity

emerson college is committed to promoting a diverse and inclusive workplace where everyone can be themselves and succeed on merit. we strive to ensure that opportunities to work and develop are open to all. we treat all job applications equally, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic. please notify us of any disability at the earliest opportunity should you wish us to make any special arrangements for the application process or, if successful, for the role. we will ensure we make reasonable adjustments wherever we can.

right to work in the uk

it is a requirement that any successful applicant has the right to work in the uk and can provide evidence of this. this would be an essential term and condition of your employment with us.

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