Hotel bar & terrace supervisor - live-in accommodation - united kingdom, swanage, dorset

established in 1931, knoll house hotel is a traditional, 71 bedroom dorset hotel with sea views that stretch out over studland beach and on to the isle of wight.

in summer 2017, the hotel passed hands to the kingfisher group. respectful of the history and heritage of knoll house, the new owners plan to carry on improving the hotel, while retaining its traditional charm.

we have now an opportunity to join our dynamic team as bar & terrace supervisor and assist our food & beverage manager in the day to running of the department.

as a family friendly & dog friendly hotel our facilities include a dog friendly dining area, as well as bay view bar, restaurant, harry's room, an adventure playground, a games room and a soft playroom for younger children, leisure facilities with outdoor pool and pool bar for the summer.

the right candidate will have the ability work in an organised way in a busy, sometimes high pressure environment.

job duties would include the following, but the list is not extensive:

supplying the highest possible level of guest care and service to the guests, internal and external
ensure that the bar & terrace is set up with correct mis en place and ready for operation
ensure that bar has the correct staffing levels in accordance with budgeted staff cost and staff ratios
having a full understanding of the all the food menus, daily specials and beverage stock in the bar
making all guests feel welcome and comfortable
training and developing their team
ensure that all statutory, government and company legislation and requirements are adhered to all areas of operation are compliant
effective time management and communication with your team and other departments
any reasonable request by the management
this position is also part of duty management schedule

if you have excellent communication skills, outstanding attention to detail and are clearly customer focused with a dynamic and flexible approach then this is the job for you.

we value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements. if you don't hear from us within 2 weeks, you can assume that your application was unsuccessful.

in line with the requirements of the asylum and immigration act 1996, all applicants must be eligible to live and work in the uk. as part of the recruitment process, you will be asked to provide documented evidence of eligibility.

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