Customer service coordinator - united kingdom, bristol city centre, bristol

do you have excellent customer service skills?

are you looking for a new role that is both challenging and rewarding?

if you are looking for a career, with genuine opportunities to learn new skills, then we are a company that want to help you, guide you and inspire you to achieve your full potential.

we are recruiting for a customer service associate to join our team. here, we will give you as much responsibility as you can handle, as quickly as you can handle it.

this is a fantastic opportunity for a customer service associate to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. you will receive all the training you need to fast track yourself to success.

we are looking for a genuine team player who can work alongside a team of experts and industry professionals. come and be a part of a winning team, working amongst like-minded people, who want to ensure the company delivers the highest level of customer service possible.

key responsibilities:

order entryinvestigate customer's problems and find solutionscommunicate with customers via phone, email, or lettersupport sales teammarketing supportresolve complaints and order issuesask customers to provide feedback on customer service experiencekeep abreast of new company products and servicesfiling of documentationdata entry to crmwe welcome applications from candidates with any of the following skills or attributes: customer service, helpdesk, computer skills, phone answering, tele sales, call centre

benefits20 days holidaypension schemeessential skills

at least four years' experience in a customer support roleproficient in the management of multiple tasks.excellent written and verbal communication skillsstrong time management skillscomputer skills including microsoft officeability to manage expectations and drive deliverables, based on those expectationsmust be self-motivated; able to identify issues and act towards resolutionteam playerdesirable skills

foreign language skillsabout company

since our inception in 1976, we have evolved into a highly regarded manufacturer of adhesive-coated products. with offices around the globe and manufacturing facilities in the united kingdom and canada, we serve a truly international marketplace.

our core product line consists of a wide range of self-adhesive print media, pressure sensitive and heat-activated over laminating films, double-sided mounting adhesives and heat presses.

the brand includes well-known trademarks and other premium brands, which is exclusively available through our company. our unique ability to manage all phases of the customer experience - product quality and performance; manufacturing and distribution; training and technical support; and excellent customer service - is what sets us apart in the industry.

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