Receptionist - united kingdom, stafford, staffordshire
about the role
as a receptionist you will be the friendly face of the hc-one care home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. you will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone.
when joining hc-one you will support the home manager and administrator in clerical duties, maintaining accurate filing whilst working to deadlines. with responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
hourly rate is subject to experience and qualifications.
about you
hc-one are looking for someone who has worked as a receptionist before and so understands how important first impressions are. you will also have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face.
about the company
we'll provide full training, so it's a great opportunity to learn something new. in return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a receptionist we will invest in you and you will enjoy additional support and benefits including:
paid dbs/pvg
free uniform
homemade meal whilst on shift
company pension scheme
28 days annual leave inclusive of bank holidays
group life assurance cover
award-winning learning and development and support to achieve qualifications.
gp online - a service providing around the clock gp consultation via an interactive app - available to you and your children under 16
an opportunity to learn from experienced colleagues as part of an outstanding and committed team.
colleague discounts - access to over 1600 high street discounts including carefully selected discount partners.
wellbeing - free of charge access to an independent and confidential employee assistance programme. this gives colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
excellent recognition schemes such as 'kindness in care' and long service awards
refer a friend scheme (gbp250 per referral)
we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
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