Financial services - customer service advisor - united kingdom, leeds, west yorkshire
financial services - customer service advisor
location - hybrid. (leeds / work from home)
do you have a passion for helping customers? are you looking for a role that offers you the flexibility to work from home or the office?
join capita as a customer service advisor and you'll be presented with excellent opportunities to grow and develop, fast track your career and all whilst earning a fantastic basic salary.
our people make capita a truly exciting and diverse workplace - we want you to bring your whole self to work, allowing your personality and skills to shine.
job title:
financial services - customer service advisor
job description:
the role:
supporting customers for one of the uk's major retail banks
taking ownership of enquiries & valuing each customer
creating a positive experience for both customer and client
making a real difference to people's lives
what's in for you?
the possibilities are endless! choose a pathway to a career you want, with a culture built on developing from within. we can offer key support roles, management, training, the choice is yours!
potential first year earnings up to gbp22,673.60
flexibility to work from home from home after 3 to 6 months
company laptop
flexible working hours to suit all lifestyles
our 'perks at work' include???
25% off cinema tickets at cineworld, odeon, empire and apollo
discounted dining cards offering up to 50% off food
discounted at home fitness plans and gym memberships
exclusive discounts stores including john lewis, currys pc world and many more
exclusive offers on mobile phone contracts
who are we looking for?
excellent communication skills, understanding the needs of customers
great listeners!
a genuine passion to help people in difficult circumstances
the ability to problem solve and offer expert solutions
who are we?
capita experience is built on over 40 years of understanding the market and customer needs. we have 20 uk-based call centres, where we recruit for roles such as customer service, sales, collections and complaint handling. a role with us will always be an exciting one with excellent opportunities to grow, develop and progress your career any way you see fit!
equal opportunities
we're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. we recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. during the application process, you'll be asked to share your personal characteristics and data with us. this helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.
location:
leeds
,
united kingdom
time type:
full time
contract type:
permanent
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