Customer service - united states, albuquerque

adecco is currently assisting a local client in their search to fill a call center representative position! apply now if you meet the qualifications listed below.

 

please note: applicants must sit in either the mst or pst times zones.

type: fulltime (40 hours / week) contract
length: one year
pay: $15.00/ hr
shift/hours: hours of operation are 7:00am – 6:00pm

location: flexible. not in office.

responsibilities for this call center representative role include, but are not limited to:

help customers in their time of need by building rapport, responding to and resolving inbound phone calls in a fast-paced call center environment.

provide services and solutions by processing payments, updating customer information, updating billing information, verifying coverage for third parties.

provides first call resolution for aligned work and routes customers to the appropriate party to resolve inquiries.

support client relationships and maintain the client’s brand in a positive way.

maintain accurate data in appropriate systems to reflect account activity.

tracks and captures information and data per department guidelines.

adhere to standard operating procedures and consistently utilize resources provided.

uphold our customer care standards according to protocols.

billing experience preferred. (account history, multiple policy payment application, basic math skills, critical thinking)

qualifications for this call center representative position:

quiet space to conduct business, free of distractions – mandatory.

hi-speed internet connection with the ability to hard wire connect through an ethernet cord.

client provides all equipment needed. will be shipped to home.

workstation (desk/table) in home should have the space needed for two 24 inch monitors and a desktop computer.

why work for adecco?

weekly pay

401(k) plan

skills training

excellent medical, dental, and vision benefits

important: this call center representative job is being recruited for by adecco’s national recruitment center, not your local adecco branch office. to be considered for this position, you must use the “apply with adecco” button to submit your resume.

 

the adecco group is a global leader in hr services. our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. we offer employment opportunities at any stage in your professional career. contact us today to discuss available contract and direct hire positions. adecco group provides one of the most comprehensive benefits packages in the industry to contract workers to include holiday, 401(k), insurance benefit plans

 

equal opportunity employer/veterans/disabled

to read our candidate privacy information statement, which explains how we will use your information, please visit http://www..com/candidate-privacy/. the company will consider qualified applicants with arrest and conviction records.

 

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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