Customer service representative - united states, menomonee falls

adecco is currently assisting our global client in their search for a customer service representative in menomonee falls, wi. hourly pay rate while working as a customer service representative is $19.00. monday-friday 7:00am-3:30pm. 

working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

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job duties

responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.) 

answer customer inquiries in a timely manner

maintain customer relations & remedy customer issues

communicate and coordinate with internal departments

act as backup for front desk (i.e., covering phones, greeting visitors)

cold call customers

work with customers to understand and anticipate future needs.

experience 

2-4 years experience

requires a high school diploma or equivalent.

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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