Customer service associate - salt lake city, ut - united states, salt lake city
adecco is hiring a customer service associates in salt lake city, ut! this is a temp to hire position, we offer benefits after 1 week. weekly paydays! monday to friday schedule, pay rate is $20 hr. apply today!
key responsibilities include:
o review and process confidential and extremely time-sensitive documents
o identify objective data and enter (“key what you see”) at a high level of productivity and accuracy.
o perform data entry task from a paper and/or document image
o utilize system functions to perform data look-up and validation
o maintain high degree of quality control and validation of the completed work
o identify, classify, and sort documents electronically
o update computer records on multiple local databases
o locate, retrieve, maintain, organize and assist users
o retrieve and/or archive documents
o ensure operating and quality standards are met based on service objectives
o maintain accuracy of required reports and logs
o ensure the highest level of customer care
o ensure adherence to business guidelines, safety, and security procedures
o support financial results by minimizing site waste and rework
o create excel spreadsheets, mail merge projects and word documents
o ability to multi-task and manage multiple priorities and deadlines is critical
o assist with general facility computer task and support
o process system access requests for client
o dependable, self-motivated and accountable
o must be a team player with a solution minded attitude
o take direction from supervisor or site manager
o participate in cross-training and perform other duties as assigned (answer phones, outgoing shipments, etc)
o perform other tasks as assigned
o adhering to all safety procedures
o train other staff members in basic functions
o communicate with client regarding status and issues
position requirements:
o high school diploma or equivalent (ged) required
o ability to communicate both verbally and written with customers and company personnel required
o general knowledge of access databases
o must become fully familiar with a variety of on-site equipment and be capable and willing to perform first level troubleshooting
o strong organizational and administrative skills preferred
o proficient with pc and windows
benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and 401k plan. our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. available paid leave may include paid sick leave, where required by law; any other paid leave required by federal, state, or local law; and holiday pay upon meeting eligibility criteria.
we offer virtual onboarding as well as free upskilling opportunities. apply now to get started!
equal opportunity employer/veterans/disabled
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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