Client strategy manager - united kingdom, loughton, essex

are you an experienced client manager who has a passion for nurturing existing enterprise clients? are you looking to bring your expertise to an industry leader, developing strategy for a number of their largest multinational clients? if so, this exciting new role also offers the following benefits:

an award-winning workplace culture

hybrid working

bi-annual bonus

private healthcare, private dental and pension, plus various company-wide incentives

25 days annual leave creating a strategic approach to your client accounts, understanding their challenges and providing innovative business solutions to them, ensuring that their long-term business objectives and goals are achieved. you will be driving improved customer experience in collaboration with internal teams, as well as increasing discovery activity within international enterprise business targets.

we are looking for an energetic, professional and commercially-minded individual, who can build deep-rooted relationships in order to achieve roi for your clients and, in turn, long-term account expansion and retention. this is a new role due to company growth, therefore you will be able to shape and develop the position.

duties include:

being personally accountable for the relationship, retention, and success of the company's largest clients

thoroughly understanding your client's business, external environments and the issues that affect individual clients

understanding the client's goals and driving them to success in order to show the client value in their investment and help the account reach its potential

working with the client success and business development teams to understand the operational health, experience, and opportunities within their existing solutions, as well as highlighting new enterprise clients to target

providing clients with a variety of insights, advising them on best practices and trends, providing expertise and recommendations to drive usage of products and services purchased

providing exceptional technology expertise across a suite of products

working as part of a team to ensure ongoing contract compliance and negotiation of key contract terms and extensions

making key decisions about the management and success of a client's program to improve the partnership

leading meaningful strategy discussions, presenting ideas and solutions in order to drive action if you have a background in advising large enterprise clients within a technology-orientated environment and enjoy building existing client relationships with the aim of achieving high roi for them, call us or apply today

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