Office coordinator - property maintenance - united kingdom, balham, london

office coordinator job

terms: full-time, permanent, start asap

hours of work: 40h per week, mon-fri 8am-5pm

we a south african run company based in balham, sw12. we are looking for a skilled coordinator to support all day-to-day operations for our team as well as general administrative tasks. this role will work closely with the, directors and operatives.

our company prides itself on doing things right and specialise in providing a very high level of customer service for all building maintenance and refurbishment matters for private, commercial and public sector clients (both technical and non-technical).

duties:

as a office coordinator you’ll be responsible for a team of maintenance operatives, ensuring they are managing their time effectively and ensuring maximum productivity is being met.

you will provide regular updates to all clients with the status of works and take follow up action as necessary i.e. booking further appointments, arranging for materials to be ordered and providing quotations.

you will work closely with the directors and assist in the running of the department to maximise customer satisfaction and profit levels.

this is an ideal opportunity to join a growing team, in a well-established london based maintenance and construction company.

essential criteria:

experience in a busy office environment.

have excellent multi-tasking capabilities.

an ability to manage your own time well.

desire to succeed.

diary management experience.

job duties:

receiving all new job and quote requests, raising them on a bespoke computer system

organising appointments with clients based on job type and location.

responding to queries from clients

chasing for reports and updates from colleagues

ordering materials in advance of works taking place when necessary

ensuring that all operatives time is fully utilised and travelling is kept to a minimum.

completing any follow up actions needed on the field service system, for example chasing materials or booking further appointments.

dealing with day-to-day issues that may arise such as arranging emergency works, re-arranging appointments if needed, ensuring there are no access issues.

dealing with operative queries.

raising purchase orders to suppliers.

dealing with incoming general enquiries, both written and verbal.

liaising with sub-contractors to arrange works and obtain updates.

continuous monitoring of the productivity of operatives.

making amendments to the diary when necessary and managing workload.

basic bookkeeping and reconciliation.

please note: this job description is not exhaustive and the job holder may be required to undertake duties which are broadly in line with the above responsibilities.

if you have the experience required for this role, please apply now by sending your updated cv to recruitment@fixt.uk.

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