Senior welfare rights advisor - united kingdom, glasgow city centre, glasgow

welfare rights charity one parent families scotland is looking for an experienced senior welfare rights advisor to support the financial inclusion lead.

senior welfare rights advisor

glasgow g2 6ay

full time, ftc until 31 march 2023 (with possibility of extension)

salary £28,629 - £34,991

applicants must be eligible to work in the uk

one parent families scotland was founded in 1940 and since then we have been at the forefront of shaping policy and services in scotland, that support single parents and their children.

about the role

as senior welfare rights advisor you will support the financial inclusion lead in the delivery of a high quality, efficient and effective welfare rights service in glasgow, and south lanarkshire (rutherglen/ cambuslang), through the provision of welfare rights advice supporting single parent families to maximise income through welfare benefit entitlements, addressing levels of household poverty and providing support to help with situations of crisis.

main duties and responsibilities:

providing day-to-day delivery of the financial inclusion aspect of the south lanarkshire and glasgow east “supporting families” partnership projects.
giving advice to clients on welfare rights issues to maximise income and support independence through the tribunal appeals process.
preparing cases for submission to tribunal appeals hearings.
working in a demanding environment and with a high caseload of clients.
developing training programmes for parents and practitioners on welfare rights etc.
providing support and up-to-date legislative guidance on welfare benefits.
adhering to all requirements of the organisations systems and processes in accordance with the scottish national standards for information and advice providers and complying with the financial conduct authority regulations pertaining to money advice.
establishing and maintaining effective liaison with relevant statutory and voluntary agencies.
working within an annual budget set for the project and funders’ grant conditions and liaising with financial inclusion lead on preparation of budgets.
working closely with the financial inclusion lead to submit monitoring and evaluation information to funders in a timely and accurate manner.
deputising for the financial inclusion lead when required and providing support to staff and supervision when required.
supporting the financial inclusion lead to develop, implement and maintain appropriate performance management reporting systems as a means to managing staff performance.
working in a pro-active, non-discriminatory and culturally sensitive manner that encourages single parents to access services.
positively promoting the work of opfs glasgow / south lanarkshire services and strengthening existing links with external stakeholders.

providing positive role modelling for staff supporting single parents while promoting and supporting good practice and compliance to opfs’ ethos, policies and procedures.
adhering to confidentiality and information sharing protocols and legislation with regard to sensitive data between service users, staff and relevant agencies.
taking part in service evaluation, monitoring and consultations with service users.
identifying any new needs that service users may have and developing new services to meet such needs, including working to secure additional funding.

essential experience

relevant degree level qualification or equivalent experience.
experience of supervisory staff and financial management and monitoring of financial inclusion services.
experience of partnership and multi-agency working.
experience of supporting the development of new services.
understanding of the roles of key statutory and voluntary agencies.
competent use of standard it packages and case management systems.
knowledge and understanding of current legislation.
ability to plan, record and evaluate through written reports.
ability to work flexibly across a wide geographical area.
full clean driving licence and access to a vehicle.

benefits

pension
training, support and supervision
25 days holiday + 12 public holidays

please note that we are promoting this vacancy until 5pm on thursday 28th july at 5pm. applications will be assessed as they are received, and interviews will take place on a weekly basis throughout this period and closing date may end earlier.

how to apply for the role:

if you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application.

opfs aims to be an equal opportunity and family friendly employer. opfs has investors in people status.

other suitable skills and experience includes: welfare advisor, benefits and welfare advisor, wellbeing advisor, senior welfare specialist, charity roles scotland

More jobs