Sales advisor - united kingdom, coalville, leicestershire

we are looking for an individual with drive, determination, and a tenacious personality to join us as a sales advisor.

antalis are looking for professional sales advisor, to join our experienced, established and successful teams at our head office, near coalville.

your role as a sales advisor will also include: taking customer calls, demonstrating excellent customer service in resolving their queries, handling their orders and giving them a smooth experience.

you will work within a supportive team, and in conjunction with a nationally based sales team, to give the best possible experience to our customers, and ensure they keep coming back.

handle incoming calls, resolving customer queries, placing orders completing the full administrative process to ensure the right product is delivered at the right time.use our customer relationship management system to gather and retain key information to support the next call, deepen your relationships and communicate with the wider team.respond and resolve customer complaints quickly, through liaising with logistics, credit control and relevant salespeople.we would welcome applications with the following skills; sales advisor, customer service, sales, telephone account manager, kpi, customer service executive, customer support, analytical, ms office, client relationship, telephony, inbound, order processing, communication, complaint handling. training, sap

additional informationa healthy and achievable quarterly bonus based on team and company performance, increasing ote up to £30,000 per annum.

this role is based at our head office in coalville, leicestershire with free parking provided. other benefits include: flexible buy/sell holiday scheme, pension & life assurance, eye care vouchers, cycle to work scheme, fiat discount offer, and a commitment to your training and development.

essential skillswhat skills you will need:

naturally comfortable on the phone, handling a range of information, to ensure an excellent customer experience - every time.highly organised with attention to detail and comfortable with verbal, written and numerical data/information.flexible approach, responding to changing priorities accordingly.ability to learn and absorb information on an extensive product range.pc literate and extensive working knowledge of ms office.analytical thinking; the ability to break down a problem and trace a solution step by step.desirable skillssap experience would be desirable but not essential.

about companywe're one of the uk's leading suppliers of papers, communication and packaging materials into the print, visual communications, office and publishing markets.

you probably, touch, use and see our products every day, what you don't see is the innovation, expertise and dedication that gets them there.

this is a great opportunity to join an innovative company who puts the customer at the heart of everything we do.

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