It manager - hybrid - united kingdom, st ives, cambridgeshire

it manager - hybrid

st ives, cambridgeshire, england

competitive + 5% bonus + benefits

permanent

we provide a number of related services:

•a risk and compliance management consulting services for commercial properties. the consulting services are delivered through the inhouse developed meridian platform.

•a helpdesk and software solution to manage maintenance activities in commercial properties.

•a variety of on-line documents on compliance issues across a range of topic areas.

•a software solution to ensure that any contractors used on a commercial property have the relevant certification.

as the divisional it manager, you will be responsible for ensuring that all four business streams are well supported from an it perspective. the manager will determine the best strategy to achieve this, exploring both in-house and outsourcing options.

working from home with travel to corporate offices around the uk (as required), you will be the face of the company’s internal it support. you will build relationships with our employees, understanding their requirements to ensure they have suitable and sufficient it equipment and software. you will work together with current outsourced it provider, to support users and ensure the smooth day to day running of all aspects of the it infrastructure. you will identify and insource where possible to provide better value for money and improved support to users.

you will be working to ensure it security meets (and exceeds where necessary) the it security policy.

this role reports to the chief technology officer.

essential skills

•experience of managing it projects from concept to successful delivery

•experience of procuring it systems

•ability to take the initiative and deliver what is right for the business with limited supervision from the line manager

•ability to explain technical concepts to non-technical users

•exceptional attention to detail

•a strong communicator who can work across the business and with third party suppliers to achieve what needs to be done

essential technical skills

•excellent knowledge and experience of managing services delivered through azure

•excellent knowledge and experience of managing office 365; including sharepoint administration

•experience of managing it security & support within a large organisation

•exposure and understanding of internal it/av/wireless/office 365 if you are an expert that would be a bonus!

•manage the spend and invoicing of our third-party suppliers

desirable skills

•knowledge of it security in general and the iso27001 framework specifically

•experience in training users on it security awareness

•previous management experience of a small team would be advantageous

•coaching or mentoring team members or graduates

what will you be doing?

•drive down costs of it provision year-on-year

•own and manage it projects such as consolidating 3 separate ad subscriptions into a single ad.

•managing relationships with all third-party it, software and security suppliers/providers (including measurement of providers’ performance to kpi metrics)

•managing software licensing and approve software use within the business

•managing it equipment asset register and decommissioning/disposal of eol it equipment

•ensure robust processes are in place and followed including:

•on-boarding/offboarding process for starters and leavers is implemented and managed

•adequate backup procedures that are regularly tested

•hardware upgrade/replacement process including planning/approval of upgrades

•approve all it invoices, achieve a target of 5% saving per year on it spend

•lead the implementation of a robust security policy that:

•complies with the wider it security policy

•ensures we reach or maintain iso27001 accreditation

•ensure the division complies with its responsibilities under gdpr

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