Administrator - united kingdom, burgess hill, west sussex

administrator

burgess hill, west sussex

£25,000 per annum

our design led client are looking for an administrator to join them due to their business expanding.

proficient in the use of all standard microsoft products (outlook, excel etc). ability to take client logos and produce product visuals using software provided (training will be provided)

taking or receiving an order from the sales team and taking it through the process to delivery and payment of the goods

this includes liaising with supplier to produce visual proofs and ensuring clients logo is used properly and then obtaining proof sign-off from client

taking all the various steps to ensure products are printed correctly and products are delivered on time to the client

ensuring the products are the correct quality and in the event of a client complaint or question to liaise with supplier and settle and questions relating. this relates to design, print quality, quantity, packing and product quality

taking responsibility for despatch and fulfilment of orders and liaison with couriers

taking the brief from the sales team or client enquiry

research for an enquiry from a wide range of sources (suppliers)

putting together quotations and/or ideas presentations for sending to clients

using client logo and text to create produce accurate visuals

assist with other client requests, eg obtaining samples and sending to clients

work with studio where necessary in preparing artwork/logo’s

assist with fulfilment orders and other sales related tasks as required

maintain regular contact with a selection of clients if required

analysis/improve customer experience and collate/obtain google reviews

contribute to sales meeting with product suggestions and other general improvements

maintain the crm call scheduler and assist with new data where necessary

provide holiday cover for other members of the sales team & order processing team

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