It site support specialist - united states, tucson
do you have a strong background in it site support? our client, verifone, is now hiring for an it site support specialist for their tuscon, az location. *this role is onsite and requires a daily commute to 5151 e broadway blvd. tucson, az.*
* support users in accordance to all corporate it standards.
diagnose hardware and software faults and providing resolutions
installing and configuring hardware, operating systems and application
supporting launch of new applications and technology rollouts.
document, prioritize, and manage multiple service requests and incidents within defined slas.
document and maintain accurate inventory of all it assets in scf, sjc, smf and tus.
manage the timely submission of purchase requisition and invoice for it.
perform and document procedures in order to increase it knowledge base. share acquired knowledge among the other it americas team members
coordinates, diagnoses and troubleshoots incoming employee calls.
provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access.
provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
provides case status updates to management and end-users.
supports and maintains effective relationships with users.
develops, documents, and implements standard operating procedures and customer service guidelines relating to remote it support.
support users in accordance to all corporate it standards.
support activities can include:
diagnose hardware and software faults and providing resolutions
installing and configuring hardware, operating systems and application
what qualifications will you need to be successful?
strong background in it (required)
degree in it or equivalent experience. (cert in it)
effective written and verbal communication
excellent organizational skills with an ability to balance multiple priorities
strong attention to detail and analytical approach to work product
ability to work effectively with others as well as independently; strong sense of ownership
what's in it for you:
pay rate: $33.00/hr.
40 hour work week, monday-friday
temporary to permanent opportunity!
start date: asap
get paid weekly with adecco and enjoy adecco benefits after your first week on assignment!
apply now!
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Tucson ,Arizona
2022-06-30
2022-07-30
1668360
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