Head of housekeeping - united kingdom, scotland

about us

kimpton blythswood square are looking for a head of housekeeping to join our growing onsite housekeeping team, reporting directly to our rooms division manager.

salary up to £32,000.00 per annum – (40 hour, per week contract)

as head of housekeeping, you will support our rooms division manager and be responsible for the effective and efficient running of the housekeeping team, with direct accountability for defined processes within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded.

you will work closely with the operations team, you'll be committed to maintaining a fully functioning and efficient housekeeping department, with the emphasis on the guest experience & cleanliness.

this role will give a great opportunity for a head of housekeeping to coach and lead the housekeeping team and play a major part in the hotel’s growth and development.

your core purpose will be:

manage: the set up of rooms with guest specific requirements ensuring attention to detail and presentable room layout has been achieved by the floor housekeepers
assist: rooms division manager to ensure the housekeeping team maintain high quality standards, following defined ways of cleaning standards and departmental kpi’s
utilizing: brand standard toolkits to train and build pride in team to deliver consistent branded experience
monitor and check: the vip arrival / ensuring hsk are meeting all requirements/ fo is being kept informed of status.
stock: ensure adequate stock level of housekeeping stores i.e.: cleaning supplies/guest amenities, linen & bedding
inspect and supervise: the public area cleaners to ensure achieving consistently high standard of cleanliness
rota management: complete with the room attendant/ self checkers schedule according to the forecast
so, what are we looking for i hear you ask? our ideal candidate will have extensive experience managing a people focused housekeeping team and have strong people management experience.

duty management and housekeeping team leadership experience in a property of similar size & standard, 4/5 * experience desired, of 1-2 years.
proven track record with success at coaching and training and implementation of process and audit
proven record of self initiative and demonstrating capability to lead a team
demonstrates collaboration with other department.
ultimately, your insight, commitment and pride in your work will make you an integral part of the kimpton blythswood square family.

what we need from youwhat we offer

what do you get as a head of housekeeping (just in case you need more persuading)?

not bragging but we are part of the ihg hotels and resort family, ftse 100 company, market leader in delivering true hospitality for good around the world

up to £32,000.00 per annum basic pay, & all overtime paid
31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rated) (increases annually)
worldwide employee and friends & family hotel room rates
discounts on retail and various activities through our benefit portal
employee assistance programme 24/7
recognition programmes
opportunities for career progression and to transfer around the world
meals whilst on duty
opportunities to get involved in our charitable and community activities
most importantly, we’ll help you grow, and develop you as an individual
the hotel:

when you work at kimpton blythswood square, you become part of a special history that’s been building for almost two centuries and continues to unfold in style. a landmark hotel in scotland’s most vibrant city, glasgow’s kimpton blythswood square hotel is celebrated for its gorgeous georgian architecture, superior service (everyone here is nice), well-loved spa, unique event venues, and indulgent afternoon tea.

at kimpton, our shared mission is to make lives better through heartfelt human connections. this emotional investment drives all that we do, and it’s why you’ll love the work, too. our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests

if you feel you are the right candidate for the role as our head of housekeeping, then please click ‘apply’ now!

we’d love to hear from you!

you must meet the legal requirements to work in the uk.

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