Retail team leader - united kingdom, tamworth, staffordshire

retail team leader/bureau manager

asda travel money tamworth

job type: permanent

hours per week: 37.5

salary: gbp12.50 per hour, with the potential to earn up to gbp14.38 per hour, when meeting on target incentives.

working patterns: this job is perfect for those who are flexible and able to work a variety of shifts between monday to sunday. depending on your team, you will receive a monthly or weekly rota.

we are customer centric and are passionate about shaping and sharing experiences

whether it s a customer taking a weekend break or a family embarking on the holiday of a lifetime, we want to be part of their journey to an unforgettable experience. that s why we need you!

as a bureau manager you will lead by example, managing, motivating and developing a team to achieve the best possible results to deliver a great customer experience; creating an inclusive workplace environment where all employees are valued.

so, what will this role involve?

driving performance and improvement along with general management duties & responsibilities

monitoring and implementing best practice around legal and regulatory standards and adhering to travelex compliance procedures

positive people management, which will include rostering, coaching and supporting your team through regular performance review

being ready to roll up your sleeves providing support when required with processing foreign exchange transactions accurately and efficiently

being able to adapt to working under pressure due to seasonal periods

effectively communicating with both customers and colleagues

what s in it for you?

we believe our colleagues are our key differentiator. we aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential.

company pension scheme

holiday - 22 days plus bank holidays! we are keen to reward loyalty, so the longer you work with us, the more holidays you get

employee discount platform with everyday rewards by bupa

employee assistance programme

about travelex

we are one of the market leading specialist providers of foreign exchange. founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed travelex as a trusted and widely recognised brand in international money. our mission is to simplify our customers access to international money, however and whenever.

exciting? we think so! your journey starts here, so take the first step to become part of the travelex team by clicking apply!

we are an equal opportunity employer and value diversity at our company. we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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