Repairs coordinator - united kingdom, aldershot, hampshire

working as a repairs coordinator for an expanding, family run business in aldershot, you will play a pivotal role within the service and after sales department.

you will be responding to customer queries, booking appointments for engineers and following up with customers after the sale of products.

to succeed as a repairs coordinator, you will possess exceptional customer service and administrative abilities, be a confident communicator and enjoy working to deadlines.

you will be following up with engineers, tracking jobs and implementing processes/procedures.

previous experience working in facilities/maintenance would be beneficial but is not essential as full product training will be provided.

daily responsibilities:

appoint service engineers to visit and investigate product issues

building strong relationships with traders, end user customers and engineers

managing engineers diaries and scheduling call outs

allocating spare parts to the engineers

handling and triaging enquiries

logging warranty faults

providing product advice via telephone and email

this is an excellent opportunity with scope to develop your career in a forward-thinking industry.

if you are keen to demonstrate your proven after sales coordination and repairs experience, then click apply now or give us a call for more information.

thank you for your interest in this role. if you do not hear from us within 5 working days unfortunately your application has not been successful.

on track recruitment & training ltd. is committed to applying equal opportunities at all stages of recruitment and selection, in line with its equality, diversity and inclusion policy in addition to our duty under the equality act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity

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