Service administrator - united kingdom, farnham, surrey

working as a service administrator for a national business in farnham, you will play a vital role within the repairs department.

you will be coordinating all machinery repairs and estimates, working closely with 5 sites and foremen. as the service coordinator, you will be ensuring all machines are booked in and dispatched accordingly and updating customers on the progress of each job.

own transport required due to location.

to be successful as a service administrator, you will have proven coordination experience, working in busy workshops or garages.

responsibilities

co-ordinate 5 workshops, liaising with the workshop foreman on a daily basis to obtain updates on repairs, checking jobs are completed within the required estimate repair schedule time

keep constant communication with the customers and sales team to give them updates on all workshop jobs

update job boards and systems to ensure forward planning of all work

book in and out machines for repair

update spreadsheets, reducing the amount of time a machine is being repaired

arrange the return of warranty machines

create estimates and send these to clients

send over final costing for all repair works

invoice all work that has been completed

resolve all customer invoice queries

essential skills

proven experience coordinating workshops or repair centres

excellent communication skills

ability to work to deadlines

previous experience producing estimates and creating invoices

if you are looking to apply your proven service administration or coordination experience in a challenging and fast paced environment, then click apply now or give us a call for more information.

thank you for your interest in this role. if you do not hear from us within 5 working days unfortunately your application has not been successful.

on track recruitment & training ltd. is committed to applying equal opportunities at all stages of recruitment and selection, in line with its equality, diversity and inclusion policy in addition to our duty under the equality act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity

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