Shop manager required for cult dessert ice cream brand soho w1 *immediate start* full-time available - united kingdom, west end, london

chin chin dessert club is looking for a brilliant and outgoing shop manager

company history:

first opened in 2010 chin chin has built up a cult following and a reputation for creative desserts, ice cream and handcrafted drinks that is rapidly amassing a global reputation. with international & domestic expansion on the horizon we are looking for a shop manager to handle the day to day running of the shop floor in soho

day to day job role:

• lead the team on the shop floor on a day-to-day basis and set and uphold high standards

• ensure your team are in place and that the store looks great & is open and ready to trade

• ensure minimal wastage of all products by effective supervision

• maintain customer service standards

• maintain food service and quality (together with kitchen manager)

• ensure weekly and daily tasks are completed, including opening/closing procedures, stock checks and checklists

• ensure complete cleanliness and order on the shop floor

general attributes and role:

• lead and inspire through your own actions, words and behaviour

• act and present yourself professionally at all times, representing chin chin's values on the shop floor

• welcome and connect with every customer, creating a fun experience for everyone that steps through the door

• evaluate systems and workflow suggesting improvements to founders & be a problem solver

• follow health and safety guidelines and regulations at all times

skills and qualities required:

experience in hospitality or in food for at least 12 months

· take responsibility for self-initiated learning, training and development

· be enthusiastic, upbeat, proactive, service orientated, well presented and punctual

· undertake and completes the designated and appropriate training modules and manuals

· have a love and passion for desserts and food in general

* have good english skills and obviously be allowed to work in the uk

what we can offer:

* competitive pay and long-term job security in a challenging time

* flexible working schedule/hours

* fun and nurturing company culture, family environment & loads of ice cream desserts!

* staff outings/ parties and monthly breakfast get-togethers

* late starts ( midday onwards in soho )

* full paid holidays & pension scheme

* be at ground level of an ambitious indie, family run company and grow with us

* work closely with the founders and somewhere inclusive where you can make a mark and are treated with kindness

immediate start available and fulltime, someone who can be in the shop 5 days a week, 40 hours a week. we are upfront that you will be needed most weekends although they can be booked off in advance and we close at 10pm fri-sat in soho so please consider this~

if you are interested please send a cv and a brief cover letter and thank you for reading through it all

work remotely

no

job types: full-time, permanent

salary: £13.00-£15.00 per hour depending on experience

covid-19 considerations:

screens, all customers and team members have to wear masks, lots of ppe, gloves, masks and sanitiser on hand, sanitising station, non-contact service. at the start of the pandemic the window pane was changed for bi-fold windows to increase ventilation.

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