Telesales executive - united kingdom, bolton, manchester

are you looking to become part of an innovative and market leading organisation that looks after some of the biggest brands in the uk?

are you an experienced customer service or sales professional looking to build a career with a well-established company?

we are looking for people who are passionate with a can-do attitude to join our well-established team as telesales executives in our bolton site to support the exciting growth of the business.

the telesales executive role has three main purposes; firstly, to provide the sales teams with qualified appointments within the communicated thresholds and against the communicated criteria, in addition to the provision of the qualified appointments. additionally, the customer database needs to be actively maintained to ensure it contains 'quality' and up -o-date information, regarding the calls and conversations that you conduct.

this role is working on a full-time, permanent basis working from 09:00am to 17:30pm.

key responsibilities of a telesales executive:

qualify prospects, locating the decision maker within the prospect's organisation, and updating the relevant crm data at the agreed call, contact, and quality targets per day.generate the agreed minimum of relevant and qualified meetings per day for 'account manager(s)' in line with targets communicated by the line manager (telesales manager), while being aware of constraints on account managers' time and location ensuring meetings are suitably arrangedfollow-up on dm activities and incoming prospect/lead sheets to generate appointments and saleswhen required source leads and pre-qualifyrepresent whistl post in a professional and business-like manner and support the account managers in the collation of campaign data for reporting purposesensure the daily/weekly/monthly reporting is completedto liaise with whistl sales personnel as requiredto complete any reporting or review documentationto identify and record any key market, customer, or competitor activity or intelligencewe would welcome applications for this telesales executive role from candidates with the following skills: telesales, executive, call handler, call centre, clients, cold calling, leads, agent, appointments, pa, assistant, client, sales, selling, customer, it literate, ms office, crm, lead generation.

benefitsenhanced annual leave entitlementaccess to our prestige benefits and rewards portallong service rewardshealth cash planlife assurance schemecareer development opportunitiesaccess to a well-established employee assistance programme provideressential skillsself-starter with excellent prioritisation and time management skills.able to work with minimal supervision after agreeing objectivesexcellent communication skills covering presenting and listeningconsistent positive outlook and able to handle rejectionsevidence of working a sales process and selling a value propositionthrives in a high volume and results-based environmentgood organisation skillsquick learner who can apply concepts in the real worldunderstands a customer perspectivenumerate and literateexperience in microsoft standard packagesworking knowledge of crm systemsteam player, adaptable, and flexibledesirable skillsself-drivenmotivatedpassionatefocused about companywhistl are a delivery management company providing efficient, high-quality, and competitively priced services across business mail, parcels, fulfilment and doordrop media both in the uk and internationally. distributing more than 4 billion items annually, we are market leaders in downstream access mail (dsa) services handling over 50% of bulk business mail in the uk.

whistl is a disability confident employer and is committed to equal opportunities for all in all of our employment policies and practices.

due to the nature of our business, this role may be subject to a basic dbs check.

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