Collections specialist - senior - united states, charleston (south carolina)

adecco is currently assisting a local client in their search to fill a collections specialist located in charleston, wv (25301) zip code.

 

type: fulltime (40 hours / week)

length: 6+ months

pay: $19.72 per hour

shift/hours: training: 8am to 5pm, after training: mon – thurs 12pm – 9pm and fri 10am – 7pm

 

responsibilities for this collections specialist job include, but are not limited to:

manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations

meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., minimum calls per day, contact percentage, promises/calls ratio, promises kept

document all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures

must have:

high school diploma

basic computer skills

strong verbal and written communication skills

ability to perform in a fast paced, highly dynamic environment

plus/nice to have:

previous customer service, collection/recovery, or lending experience

bachelor’s degree in a business-related field

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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