Service delivery administrator - united kingdom, thame, oxfordshire
are you enthusiastic, organised and customer focused? do you have strong administration skills? are you looking for a new role within service delivery?
fantastic opportunity here to work with an expanding digital technology company with over 500 employees. you will be working for a very forward thinking company with a great company culture. we are currently recruiting for a service delivery coordinator role within the projects function.
what is the job role?
you will be working alongside the managed services project managers to ensure exceptional customer experience is obtained.
you will work with all departments within the business to enable collaborative working and achieve goalswhat are the day to day responsibilities?
effective responses to customers and delivering exceptional customer experience.
administration (quotations, sales order processing, order management, after sales support)
follow up on quotations to the customer to gain confirmation
process customer orders
coordination of onsite resource
scheduling hardware delivery
maintain accurate and up to date records
demonstrate organisation and time management, able to prioritise and meet deadlines
identify and escalate opportunity for improvements of processes
providing support to other service delivery team members
attend required team meetings
whats on offer?
gbp21,000 - gbp23,000 per annum
full time
9:00pm - 5:30pm
company pension scheme
25 days holiday (plus bank holidays) additional holiday for long service (pro rata for part time hours)
life assurance
lifestyle benefits
free parking
career progression opportunities
skills & qualifications
administrative experience in a similar role
strong communication skills (written and verbal)
process driven
keen eye for detail
organised
team player
confident
enthusiastic
strong it skills using ms office365 (emphasis on excel)
problem solving and issue resolution within previous roles
b2b sales, marketing within it would be desirable
project management would be desirable please contact for more information
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