Customer service specialist - united states, east windsor

our client in east windsor is looking for an experience customer service rep:

responsibilities:
the functions of the position include but are not limited to:

respond to requests/inquiries from customers and/or assigned from customer service manager and provide timely response within one business day.

create and fulfill customer’s orders for spare parts using the sage system. perform the purchasing functions of spare parts from third parties and company affiliates. arrange for import, receiving and shipment of spare parts and materials for customer use.

coordinate export/import freight and duty cost estimates and information regarding international shipments (via air, ocean and truck). provide customer service to overseas affiliates regarding shipments.  maintain import/export cost data within the sage system.

when applicable, receive and check-in parts, matching receiving and inventory data to purchase orders and sales orders and updating inventory modules of sage erp system. may involve sorting and placing inventory on racks, shelves or in bins according to predetermined sequence such as size or product code for items determined to be stored on site. 

assisting in annual physical inventory of spare parts, including inventory located offsite or at third party locations

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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