Water maintenance technician - united kingdom, chichester, west sussex

water maintenance technician

£25k subject to experience plus attractive bonus up to £200 per month + vehicle (van), tablet, smart phone, associated equipment

west sussex

full time - 40-hour weeks, monday to friday, 9am – 5.30pm

we are the uk leaders in water efficiency and demand management. we provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.

overview

we are currently required to build on our excellent team of water maintenance technician experts across the south coast. we require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. the successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. if you’re interested in sustainability, technology and practical working, send in a copy of your cv.

responsibilities

the successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes throughout sussex.

this is a free service to the customer, paid for by southern water.

all your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. the app will also guide you through the visit itself.

you’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money.

you’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided. you’ll be inputting data using our my water app on a company tablet.

you’ll be installing some ‘easy-to-fit’ water saving gadgets, if required.

finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the homeowner.

full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo.

this role suits those who have a passion for addressing climate and sustainably issues and have enough experience to be able to identify how to resolve a leaking toilet and to undertake based plumbing work. you may be new to plumbing or perhaps time served and want a change, working with customers.

main duties:

visiting domestic properties, consulting with homeowners and occupants.
discussing water efficiency and the drivers behind it.
offering water saving guidance and behavioural change advice.
surveying and checking existing water fittings.
fitting the recommend water saving gadgets (easy to do)
ensuring highest of customer care standards (we have 95% satisfaction rating).
data inputting into my water app via a company smartphone.
deliver the best service in the industry

qualifications:

educational: gcses including maths and english
full uk driving licence: essential (a company vehicle will be provided)

skills:

excellent communication skills
maintenance/diy skills: preferred not essential
basic computer literacy
driving: essential
enjoys working with customers: essential

experience:

customer service, consultancy or advisory
working within a busy and demanding environment
data collation via an app on a mobile device
customer liaison

this list of duties is not exhaustive. overall, the successful candidate will be flexible, have good work ethic and have the ability to carry out the work within set timeline and must be prepared to travel to designated areas.

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