Cleaning operative - united kingdom, west end, edinburgh
rate: £10.49 per hour.
days: monday to friday
times: 4pm until 8pm
location: melville crescent, edinburgh.
melville crescent is a townhouse set over five levels in the conservation area of edinburgh.
role purpose:
provide cleaning services operating within melville crescent and delivering to meet the iss values.
key responsibilities:
carry out general cleaning tasks as detailed on the tasked standard operational procedures to agreed standards as directed by housekeeping lead/ site supervisor.
carry out all tasks with due regard to the contract specification and all legislation health and safety, and personal hygiene.
ensure correct material, equipment and methods are used always and equipment kept clean and in good working order.
report faulty equipment/ machinery immediately
ensure effort to develop and maintain effective working relationships with the customer and iss colleagues.
attend training as required
report any near misses, accidents and dangerous occurrences to your site supervisor/ housekeeping lead
carry out additional hours where requires helping cover business needs and holidays/ sickness.
principle duties
actively customer focused
a keen eye for detailed on cleaning specifications.
familiar with service delivery and specification and delivers quality by following all housekeeping procedures.
builds relationships in a professional manner.
courteous and polite when dealing with internal and external customers.
adhere always to a professional and personal presentation.
a can-do attitude.
skills, experience and attributes:
cleaning in a contact centre/hospitality environment
good customer facing skills/ highly motivated
excellent communication skills.
flexibility to meet client demand
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