Customer service representative - united states, san antonio oeste

**client requires all candidates to be fully vaccinated**

adecco is assisting our client in recruiting for a customer service representative in san antonio, tx.

job responsibilities:

  • answer incoming phone calls, chats, and/or emails
  • conduct outreach phone calls and/or emails
  • provide outstanding customer service
  • recognize and follow call flows with scripts
  • research and review customer inquiries
  • research information using multiple systems
  • relay research findings and outcomes to customers
  • identify and escalate appropriate issues
  • cleary document call information and encounters in call logs
  • recognize and alert management of risk and trends
  • quickly transition from one task to another
  • maintain a professional demeanor
  • other duties as assigned
  • benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and 401k plan. our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. available paid leave may include paid sick leave, where required by law; any other paid leave required by federal, state, or local law; and holiday pay upon meeting eligibility criteria.

    equal opportunity employer/veterans/disabled



    equal opportunity employer/veterans/disabled



    the company will consider qualified applicants with arrest and conviction records


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    United States, San Antonio Oeste ,Texas
    2022-07-20
    2022-08-19
    1763566
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