Administrator - streetworks - united kingdom, rochdale, manchester
this utilities company is recruiting for a streetworks administrator - office based
main duties
- raising street works permits with accurate information
- following up and progressing streetworks permits through to approval
- the booking of traffic management installations and associated permits
- customer development - building relationships with external and internal partners
- proficient customer service skills
- customer and council liaison
- responsible as the vital link between clients
- dealing with queries as required
- liaise with operations & highway authorities to arrange road closures etc. as per traffic management requirements
- managing active permits and notices to maintain compliance at all stages of the job, preventing fixed penalty notices and overrun charges
- respond to highway authority comments and modification requests promptly
- managing notices and permits inline with traffic management requirements
- sending out daily reports on streetworks activity
- work closely to build strong relationships with all internal and external stakeholders
- general office administration assistance including invoice processing
- highway reinstatement knowledge
essential skills & requirements
- previous knowledge in nrswa/streetworks is desired, however training can be provided
- the ability to handle multiple priorities and meet deadlines
- have a good, determined attitude towards work
- knowledge of streetworks legislation i.e. fines/charges and permitting guidelines
- the ability to handle multiple priorities and work under pressure
- the ability to retain information
- excellent organisational skills and the ability to multi-task
- good working knowledge and intermediate level of office it systems is required
the successful candidate will have the ability to work well on your own as well as a team. you must have the ability to work at a fast pace and under pressure as well as be confident in conducting yourself both via the telephone and by email.
salary negotiable upon experience
job type: full time
hours of working: 08:00 to 17:00
holidays: statutory minimum
experience
- nrswa/streetworks legislation: 1 year (preferred/ but not essential)
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