adecco is assisting a local agency, seeking a customer correspondence representative around salem, new hampshire! this position is a temporary role with a starting pay rate at $14.75/hour.
position summary:
review and analyze consumer correspondence and follow organization, state and federal regulations regarding the dispute or validation process. this will include the processing of bankruptcy notifications and credit bureau disputes.
job duties:
review and process consumer correspondence received via mail, fax, email, or web as outlined by established department procedures
review and process incoming bankruptcy documents as outlined by established department procedures
conduct a reasonable investigation for all consumer credit reporting disputes, including, but not limited to, verifying account data such as payments posted, demographic information
respond to credit disputes (automated consumer dispute verification) via e-oscar and submit credit corrections or updates (automated universal data forms) to the credit bureaus via e-oscar, when applicable.
gather documents from external client systems to fulfill consumer copy requests.
follow established department procedures as outlined in the department manual.
maintain knowledge and compliance with all fdcpa and state laws.
comprehend and execute verbal and written directions from supervisors and managers.
frequently read and interpret information in written and electronic form regarding clients, consumers, policy and procedures, regulatory updates, and company memos.
operate various equipment and systems requiring manual and visual dexterity and hand/eye coordination (i.e. typing and keyboarding).
qualifications
prefer two or more years of previous work experience, with a background in collections.
basic math and written communication skills.
strong interpersonal and verbal communication skills.
education requirements
high school diploma or equivalent required, some college preferred.
if you are interested in this position, please apply to this posting with your resume!
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Salem ,New Hampshire
2022-07-29
2022-08-28
1811975
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