Process manager - united kingdom, frome, somerset

are you a highly motivated, strong communicator looking for an exciting new opportunity based in frome, somerset, and/or remote? do you enjoy working in a fast-paced environment and engaging with professionals on a daily basis?

if so, tbt marketing is looking for you!

tbt marketing is recruiting a well-organised process manager to join our existing key accounts team to help us deliver lead generation campaigns for one of our major stakeholders.

we are looking for someone with great attention to detail and the ability to establish rapport, who can manage our key stakeholder and their quarterly lead generation programs, with support where necessary from the senior account manager and client strategy director.

as a process manager, you will have exceptional administration skills and previous experience of working with microsoft office is essential.

the process manager will work closely with our third-party supplier to manage the flow of sales appointments into our stakeholder's sales team.

the process manager will also be expected to work to an agreed process to ensure the appointments are delivered to the correct contacts in a timely manner. in addition, they will be required to handle all associated admin tasks, field any sales team queries/feedback regarding the appointments, and deliver the required reporting across all live lead generation campaigns.

this is a great opportunity to work with one of the top it organisations who, we at tbt, have been working with for over seven years.

you will be responsible for briefing and managing a variety of suppliers and internal stakeholders within the client's organisation, maintaining the excellent working relationships already in place.

the process manager will also need to engage and guide new business partners through the process where leads are being delivered outside the client's internal sales team.

strong verbal and written communication skills are key, as is the ability to manage multiple lead generation campaigns at varying stages within the workstream. full training will be provided.

we are looking for someone who has excellent written and verbal skills in english.

previous experience in an it or marketing environment is not essential but knowledge/experience of marketing activities would be advantageous.

this is a full-time, permanent position.

we welcome applications for this process manager role from candidates with experience in the following areas: process manager, admin, it, ms office, excel, powerpoint, ms teams, communication skills, project management, organisational skills.

benefits

what we offer in return

22 days annual leave plus bank holidaysremote & flexible working opportunitieson-site parkingcompany pensionhealth cash plancycle to work schemeemployee wellbeing schemefrequent work socials - never forced fun!unlimited training and development opportunitiesessential skills

first class admin and it skills (particularly, excel, powerpoint, and teams)strong time management skills and the ability to multi-taskexcellent written and verbal communication skillsstrong organisational and project management skillsproven client/customer advisory skillsexcellent attention to detailproactive thinker, strong problem-solving skillsdesirable skills

strong logical thinkerprevious project/process/admin experiencemarketing knowledge/experienceexperience of managing third party suppliersabout company

tbt marketing is an independently run full-service b2b marketing agency, creating success for our clients for over 20 years. from content marketing to demand generation, event management to paid social media campaigns and more - working with tbt marketing is a rewarding experience with an opportunity to work on various projects.

our future focused approach helps our clients make business decisions that support the positive transition to a net-zero circular economy. in a nutshell - this helps keep our clients succeeding and their customers loyal, motivated, and responsive.

we bake sustainability into the core of everything we do. as such, we are committed to reducing our carbon footprint to net zero by 2025. to achieve this, we launched an aptly named team of employees (including our chairman and hr manager); mission zero, whose purpose is to identify and champion ways to accelerate and facilitate the business transition and that of our colleagues.

we pride ourselves on being imaginative, responsive, sustainable, and trusted. so, if you are looking to join a like-minded team working together in an open, friendly, and people-first working environment - tbt marketing could be your next venture! we encourage all our employees to share ideas and new ways of working.

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