Parts sales advisor - united kingdom, altrincham, manchester

would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done?

are you looking for an opportunity to join an outstanding and market leading organisation that provides both challenges and rewards? then look no further.

we have a fantastic opportunity for a parts sales advisor to join our friendly, professional team.

due to continued expansion, we are currently seeking to recruit a parts sales advisor based from our altrincham depot. this is a permanent position with the possibility of progression for the right candidate.

detailed training will be provided by your experienced colleagues and our specialised training team, who have recently developed a bespoke training programme for our parts staff. this includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.

our rewards often come in the form of the satisfaction that doing the job well brings, and our competitive incentive structure ensures that hard work is rewarded, and our staff share in the company's success.

this parts sales advisor position is a great opportunity for someone who is able to work independently.

once you have gained an understanding of our processes and procedures, you will be supported in developing our parts business further, working closely with your supervisor and the management team to achieve the best standards of service in the industry.

we are looking for a well-motivated individual, with a desire to exceed our customers' expectations in every way and to work as part of an experienced and dedicated team. your main duties as a parts sales advisor would include:

assisting with customer enquiries over the counter and on the phoneworking with service colleagues to arrange parts deliveriesmanaging stockordering parts via jcb's online catalogueliaising with our engineers who support our customers all over the countryacting as an ambassador for the jcb brandwe welcome applications for this parts sales advisor from candidates with experience in the following areas: parts, warehouse, plant, sales, jcb, automotive, bonus, commission, stock management, construction, agriculture, customer service, communication, customer support, sales advisor, sales executive, customer focused, b2b, b2c, telephony, order processing.

benefitsovertime opportunitiesgood overtime termstarget-based incentivesjcb approved trainingquarterly incentive scheme based on depot performancequarterly incentive scheme determined by performance against oem targetsadditional schemes tied into engagement with campaign calendar, e.g. entry into prize draws, company funded teambuilding and social activities and further incentive paymentsessential skillsexcellent communication skillscustomer focus and good interpersonal skillshighly self-motivated 'can-do' attitudeability to work on own initiativesomeone who strives for excellence in everything they doflexibilitygrowth mindsetdesirable skillsprevious experience in a parts department (ideally plant machinery)strong automotive backgroundgood understanding of related parts cataloguingstock management experiencecustomer facing experience in the retail or hospitality sectorsabout companygunn jcb are main dealers for jcb construction and industrial machinery. founded in 1890 by the gunn brothers, the company became one of the first jcb dealers in 1958 and are now one of the largest and most successful construction dealers in the world. the customer is at the heart of what we do, and we pride ourselves on our high level of customer service, individual attention, care and quality products that we offer to our customers. from our sales team to our aftermarket team, everyone plays an equal part in making sure that the most integral part of our business is looked after properly - the customer.

we currently have nine strategically based depots across the uk: altrincham (head office), stoke on trent, west midlands, hereford, shrewsbury, ruthin, marchington and the isle of man to ensure local support in our franchised area.

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