Customer service coordinator - united states, allentown

customer service coordinator needed immediately for this close knit company.

summary:  as a valued team member, the customer service coordinator’s primary responsibilities will be to generate, distribute and manage orders for our customers in response to their inquiries. they will also assist other team members as requested.

responsibilities and skills:

work in a fast-paced environment as a team player.

input information into our sap b1 system.

generate and distribute quotations, customer orders, shop-work orders, purchase orders and packing lists using sap b1.

create certificate of conformance and other quality documents per our customer’s request.

create federal express or ups shipping labels.

provide quality service to our customers and vendors via phone and email.

filing and other general office duties.

required knowledge, skills and abilities:

excellent customer service, phone and communication skills

ability to accurately multi-task.

excellent organizational skills and attention to detail.

strong analytical and problem-solving skills.

strong verbal and written communication skills.

ability to keep information confidential.

works well independently and as a team.

typing proficiency

computer savvy

qualifications:

high school graduate or ged or equivalent qualifications.

1 to 3 years of experience in customer service, preferably in an office setting.

 previous manufacturing experience preferred.

if you meet the above qualifications and would like to apply for this position, please click apply now and upload your most current resume or you may email your resume to our recruiter, heather dean, at heather.dean@adeccona.com . please include “customer” on the subject line of any e-mail correspondence. questions regarding this position can be addressed by emailing barry. thank you in advance for applying, however, only qualified candidates will be contacted. 

the adecco group is a fortune global 500 company and the global leader in human resource solutions. our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. we offer employment opportunities at any stage in your professional career. for great opportunities near you, go to www..com today!

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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