adecco has partnered with a large construction equipment manufacturer located near scarmento california that is looking for a service technician to manage service operations within the dealership and manage a team of around 20 technicians.
the ideal candidate must have 10+ years of experience within thermo king, carrier reefer equiment, theremal or diesel truck, automtive, maintenance transportation, experience managing kpi's and a good driving record.
highlights include:
competitive salary package and great benefits
great leadership team. great servant leaders and mentors.
built the team from the ground up. extreme ownership, team that promotes fun with a work hard play hard mentality
great culture to work at. employees are appreciated, valued & respected.
35 plus combined dealerships across 7 different states.
huge room for growth. company promotes from within. numerous people have started of as a technician and grown into directors
work for a recession proof company
one of the largest dealers in the west coast
family driven atmosphere. happy to accommodate family functions
competative salary package.
if this sounds like you or someone you know email a copy of your resume in a word doc. the company is interviewing as soon as next week as they urgently need to refill the position.
technicians will perform service maintenance for construction machinery and/or related equipment. providing quality repairs on construction equipment in the shop and/or field environments.
essential duties and responsibilities:
managing kpi’s (how do you define shop productivity and managing technician efficiency?)
what’s was the shops overall productivity like?
what was their lowest technicians efficiency?
do you know where the gross margin comes from in labor sales.
manage technician efficiency and productivity and service departments' overall performance.
develops, maintains, and adheres to a priority system for scheduling all service work, both customer and internal.
ensures that all manufacturer warranty claims are completed and filed promptly according to the manufacturer’s requirements.
monitors warranty expense and recovery rates to meet company objectives.
interact directly with the manufacturer to resolve warranty issues as necessary.
maintains all management reports necessary to audit the performance of the department and individual employees to include department p&l responsibilities.
schedules and assigns job and work areas to employees according to their skills and knowledge.
ensures that service department is equipped with the necessary tools and service equipment is available and maintained in good working order.
work with vp on maintaining building and yard facility.
coordinates dealership training programs and service-related customer clinics.
monitor the training and advancement of technicians and office staff per the d2e requirements of thermo king corp.
responsible for our facility inspections, safety meetings, and coordinating the annual safety inspections.
professionally conducts self at all times, inside and outside the dealership.
monitors metrics monthly to assure achievement of departmental goals.
introducing our line of service and product to prospective customers by making cold calls and visits to grow our sales.
regularly be engaged away from the employer's place or places of business and will be driving to the existing customer’s and/or prospective client’s location
must have an excellent quality customer service experience to maintain and develop good customer relationships.
comply with all road signs and operate vehicles within their limits and weather environment.
follow all auto and equipment safety rules and regulations while performing work assignments
performs other functions or duties as directed by management in line with the objectives of the dealership.
equal opportunity employer/veterans/disabled. to read our candidate privacy information statement, which explains how we will use your information, please visit http://www..com/candidate-privacy/. the company will consider qualified applicants with arrest and conviction records.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Sacramento ,California
2022-08-06
2022-09-05
1853256
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