Administrator/receptionist - united kingdom, hereford, herefordshire

a family run company in hereford requires an office administrator/receptionist to join our growing team. we understand the importance of balancing hard work with valuable family time and have created a truly professional, collaborative, friendly and fun working environment.

if you are successful, we will be looking for you to bring energy and positivity to our team, along with a great work ethic, professionalism, and individuality. if you have good organisational skills with an eye for detail and can build great customer and colleague relationships, then we would love to hear from you. apply today.

your responsibilities will be the following but not limited to:

answering calls in a professional manner
responding to queries via email and social media
general administration to support the department, which includes data inputting
ensuring all customer interactions are recorded accurately onto the system
provide secretarial support to the directors to produce letters, tenders and reports

candidate experience:

an excellent telephone manner
excellent customer service skills
the ability to communicate well at all levels
previous office / admin / receptionist experience (desirable but not essential)
confident in microsoft packages especially word and excel
a passion for continuous improvement and an ability to suggest improvements.
humble and flexible attitude, aligning to our company values
represent the company in a professional and helpful manner to clients, suppliers and colleagues

hours of work: monday to friday 08:00 – 13:00

salary: £10.00 - 11.25 per hour

package on offer:

ongoing learning and development
access to a variety of company events
increased annual leave in recognition of length of service
casual dress
birthday day off
on-site parking
christmas bonus scheme

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