Spa receptionist - united kingdom, liphook, hampshire

as the first friendly face our guests will see at the spa desk, you will ensure a warm and welcoming reception when dealing with queries, and you will ensure all guests schedules are accurate.

you will have a high attention to detail, and be responsible for ensuring a clean and organised work space, delivering excellent communication and administration services.

we offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish spa s.

some other responsibilities include;

greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.

providing comprehensive information about our spa and ensuring our guests have all the information they need for their visit.

deal with any guest queries or changes.

support the making of reservations where needed.

all enquiries regarding club membership to be answered promptly and professionally.

have a high attention to detail.

job types: full-time, permanent

salary: up to gbp9.50 per hour

additional pay:

bonus scheme

commission pay

tips

schedule:

monday to friday

weekend availability

experience:

retail sales: 1 year (preferred)

customer service: 1 year (preferred)

reference id:

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