Independent volunteer advocate - united kingdom, swansea

you will support older people and carers in your local community to have their voices and wishes heard and to achieve their personal aspirations and goals. within this role you will support people with their issues or concerns and to ultimately empower them to be able to resolve similar issues themselves in the future. together you will develop a personal action plan and work to achieve their aspirations.

duties and responsibilities:

- to support clients either via the telephone or face-to-face with issues, challenges and barriers impacting their day-to-day lives;

- develop action plans with the people you are working with and work together to achieve their desired outcomes;

- provide practical support to the client as needed (e.g. helping someone to write a letter, prepare for a meeting, researching options and services available to support the individual);

- keep written records of your meetings that comply with gdpr standards and meet regularly with your supervisor to discuss your case and reflect on your practice.

we would like someone who can...

- listen to and understand the individual you're supporting and their unique needs and goals;

- help people to understand and access the opportunities and information available to them and empower them to make informed choices and decisions;

- develop action plans with the people you are working with and work together to achieve their desired outcomes;

- be person-centred and allow the person to shape the support they wish to receive;

- establish appropriate boundaries with a client;

- comply with age cymru values, policies and procedures;

- respond to requests and requirements by your supervisor at age cymru.

supervision and support:

you will receive a package of induction training which will provide you with the skills and knowledge to be able to undertake your role with us.

you will have a supervisor who will meet with you frequently while you are working with a client to give you the support to undertake your role.

benefits and reward:

as well as developing a breadth of transferrable skills, you will also be able to use our tempo time credit scheme.

time commitment:

we are currently a monday-friday service. after their induction, our volunteers can commit (on average) between 1-3 hours per week. you can either volunteer face-to-face or remotely.

requirements to become a volunteer:

as part of your role, we will need you to complete required processes to become a hope advocacy volunteer. we will need your initial application form; from there we will contact you to discuss the role and requirements further. as part of the recruitment process, we will ask you to complete our dbs check and provide us with contact details of two referees. as an advocacy volunteer, you will be asked to complete our volunteer agreement and induction training, prior start date.

job type: volunteer

schedule:

monday to friday

covid-19 considerations:

face to face visits require a negative lateral flow test beforehand.

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