Receptionist - united kingdom, cobham, surrey

cobham - receptionist - gbp11.19 per hour

introduction

d&d recruit - recruitment done properly, at scale. we are a recruitment company specialising in placing the right person in the right role. our on-boarding process is simple and efficient getting you ready to start asap!

we have a great team in that services clients throughout the uk and offers ongoing support should you need it.

the role

we need reliable receptionist to take care of the following duties:

achieve positive outcomes from guest queries in a timely and efficient manner

ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required

ensure that both the front office manager and reception supervisors are kept fully aware of any relevant feedback from guests and, or, other departments

demonstrate a high level of customer service at all times

attend appropriate training courses, when required, and assist with the night team's training and development efforts

demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

maximize room occupancy and use up-selling techniques to promote hotel services and facilities

use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

comply with hotel security, fire regulations and all health and safety legislation

act in accordance with policies and procedures when working with front of house equipment and property management systems

follow company brand standards

assist other departments, as necessary.

indhosp

job types: temporary contract, full-time

salary: gbp11.19 per hour

schedule:

8 hour shift

monday to friday

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