Tenant liaison officer - united kingdom, hereford, herefordshire
tenant liaison officer
asap - ongoing (possible temporary to permanent)
hereford/worcester
full time but will consider 30 hours for right candidate
£17.00 umbrella paye plus 0.45p site mileage
the client
our client are an award-winning contractor with over 40 years' experience within the social housing sector. they deliver design and build projects, property maintenance and a range of refurbishment services. due to demand, they are looking to recruit an experienced & reliable tenant liaison officer for their project in hereford/worcester.
the role
you will be responsible for liaising with tenants, supervisors/site managers and the client regarding access and programme of works for planned works such as kitchen & bathroom upgrades in domestic properties across hereford & worcester.
responsibilities:
liaising closely with tenants & scheme manager regarding access and programme of works
assisting and liaising with site managers, supervisors and the client
contacting neighbourhood housing associations and establishing working relations
visiting tenants and advising them on completion dates, colour schemes etc.
attending/chairing tenant forum meetings/open days advising tenants of works being completed
conducting surveys
pre-entry visits to introduce the company & to advise tenants on works being completed
general admin - printing letters, updating files and trackers, arranging appointments etc.
flexibility to travel to scattered properties
qualifications & experience
must have previous experience of working as a tlo/rlo on social housing projects.
cscs card desirable but not essential
ability to manage own workload
working to tight deadlines
ability to work under pressure
full uk driving licence
own transport
benefits
£17.00ph umbrella paye
asap - ongoing contract (possibly temporary to permanent)
the opportunity of working with a leading social housing contractor
what to do next:
if you are interested in this tenant liaison officer position, please forward your cv to dstilwell@fr-group.co.uk and we will discuss the role in more detail.
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