Medical assistant - united states, san antonio oeste

adecco medical & science is seeking a care coordinator/medical assistant in san antonio texas. this is a full-time opportunity starting immediately.

care coordinator/medical assistant summary:

provide pharmacy medical management that will effectively support the successful implementation and execution of all medical management pharmacy programs and processes.

provide support to the medical management pharmacy staff to ensure applicable program processes and operational responsibilities are met.

prepare part b medication prior authorization requests for clinical review and will complete prior authorization requests and issue review outcome notifications to providers and members.

support in troubleshooting any medication related issues identified by the medical management pharmacy staff.

this position will also assist with training and orientation of new staff and will serve as a subject matter expert for existing staff to ask questions.

care coordinator/medical assistant qualifications

minimum 2 years of administrative support experience with an additional 1- 2 years of experience in a customer service environment.

at least six months experience in a medical setting.

basic knowledge of microsoft office products, including word and outlook.

must be able to work independently, with some supervision and direction from manager.

possesses medical terminology knowledge base.

must possess and demonstrate excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers, and managers.

must maintain and demonstrate a high degree of professionalism to always include both personal conduct and appearance.

always maintain strict confidentiality to include but limited to patients and coworkers.

must comply with all organizational policies regarding ethical business practices.

must adhere to all department policies and procedures.

preferred education, experience and skills:

certified medical assistant training or certification preferred.

two or more years of experience in a physician’s clinic or hospital preferred.

previous call center experience.

bilingual language proficiency (english/spanish).

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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