Oceans is hiring an assistant general manager flatiron - united states, newyork

Position: assistant general manager
reports to: restaurant director, oceans

oceans, a locally and globally inspired seafood restaurant, was founded by vancouver’s award-winning toptable group with the philosophy of creating a timeless and approachable dining experience. executive chef andy kitko sets the vision for the menu inspired by the pacific, atlantic, and mediterranean shores that features the freshest catches available – all accented by seasonal ingredients.


job summary:
the assistant general manager will help inspire, develop, oversee, and manage the front-of-house team, while working closely with the management team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen’s food program.


essential duties and responsibilities:
(other duties may be assigned as required)

• assists with overseeing the day-to-day operations of the restaurant
• serves as an educator, as well as an inspirational, committed, and responsible leader to the restaurant’s front-of-house teams
• maintains exceptional standards of professionalism and hospitality
• leads by example; actively works the floor with a hands-on approach, inspiring staff to deliver a memorable food and beverage experience
• ensures the delivery of superior customer service through effective staff training and education
• actively participates in the mentorship and support of all team members, promoting interdepartmental collaboration, teamwork, and a positive daily work environment
• communicates daily with boh managers to ensure foh and boh team leaders and supervisors are aligned for expected business needs
• works closely with and supports the efforts of the private dining and special event sales team
• conducts and documents daily doh and facility walkthroughs, addressing issues in a timely manner
• responsible for new staff onboarding and training, including expectations, procedures, facility orientations, and employee manual
• maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, as well as complying with health and legal regulations
• under the direction of the restaurant director, initiates and executes special projects as assigned

required experience and qualifications:

• minimum 3 years’ experience leading a premium food and beverage operation
• post-secondary education in a related field
• a professionally recognized wine and/or spirits certificate is an asset
• highly committed to a premium level of quality
• skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
• a solutions-provider committed to a vision of service to create an ultimate guest experience
• strong verbal and written english communication skills
• superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
• excellent planning, organizational and problem solving skills
• comfortable with dealing with media, public speaking, and vip guests
• flexibility to work evenings, weekends, and holidays

address:233 park ave s

more info: compensation: tba employment type: full-time job title: assistant general manager

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