Administrative support specialist - united states, orlando

adecco is currently assisting a local client in their search to fill an administrative support specialist job in orlando, fl! apply now if you meet the qualifications listed below!

 

type: fulltime (40 hours / week) contract

length: 4+ months

pay: 19.01 / hr

shift/hours: 8a – 5p or 8:30a-5:30p

 

responsibilities for this administrative support specialist job include, but are not limited to:

sort, distribute and process incoming or returned mail under dual control in a timely, efficient and quality manner. sort, prepare, scan, index, verify and process all documents received into card payment operations. research and clear exceptions within the image workflow process

perform appropriate quality control on scanned and keyed items

process daily work queues, researching and resolving client inquiries related to any payment inquiries or issues. maintain and compile daily statistics

perform non-monetary maintenance where required/requested on existing accounts

remain aware of system enhancements, rule changes and process alterations for all vendors, processors, government regulations and their impact on the workflow of the department

participate and assist with cross-training within the department and maintaining written procedures for work processes. assist/participate with training new employees and training team on changes in processes

develop and maintain a working knowledge of all functions within the card payment operations production area

 

qualifications for this administrative support specialist job:

2 years of experience in card payments operations business specialist position or equivalent in payments industry

customer service experience

possess strong written and verbal communication skills, including the ability to communicate professionally with team members and related departments

demonstrated ability to read, comprehend and follow instructions

demonstrated ability to work in an area governed by production standards, heavy workloads and critical deadlines

demonstrated proficiency in basic computer applications, such as microsoft office software products

able and willing to work overtime during peak times

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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