Cust service rep/22/cus002 - united states, houston
adecco is currently assisting a local client in their search to fill a customer service/scheduler role in houston, tx.
apply now if you meet the qualifications listed onsite
essential job functions
- coordinates initial patient contact and ensures patient eligibility to clinic and verifies the appropriate primary care physician is listed prior to setting up appointments.
- reviews quality detail report to determine which patients have outstanding measures and need to be scheduled.
- scheduling of patients with notification to pcp group of patient list and location of the mobile unit.
- prepares intake forms for healthcare screening clinics to ensure providers and staff have the most up to date forms available for patient visit.
- requests medical records for appropriate use by providers to assess healthcare diagnosis code assessment.
- coordinates all clinic schedules with pcp group and patients including scheduling transportation or other special services as indicated for the patient visit.
- initiates comfort care appointments for patients as needed and trouble shoots problems that may arise between comfort care and the patient.
- coordinates with pbms and pcp groups for patients that are not reachable as well as involving management to take next steps to follow-up with the patient.
- coordinates with the providers and contracted pcp groups and ensures a timely submission of the attestation sheets to the datarap department.
- audits completed screenings to ensure all information is completed and faxes all quality forms to datarap for processing.
- reviews charts for outstanding referral services needed such as colon screening, dm eye exam, and mammograms to make sure patient has appointment within required timeframe.
- validates patients’ attestation sheets and conducts research to determine if and when a patient may need a follow-up visit with their pcp as indicated in provider progress note.
- greet and register patients at the designated uhg covid clinic
why work for adecco?
important: this job is being recruited for by adecco’s national recruitment center, not your local adecco branch office. to be considered for this position, you must use the “apply with adecco” button to submit your resume.
the adecco group is a global leader in hr services. our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. we offer employment opportunities at any stage in your professional career. contact us today to discuss available contract and direct hire positions. adecco group provides one of the most comprehensive benefits packages in the industry to contract workers to include holiday, 401(k), insurance benefit plans
equal opportunity employer minorities/women/veterans/disabled
adecco will consider qualified applicants with arrest and conviction records for employment
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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