Accounts assistant - part time - united kingdom, colchester, essex

this growing company is looking for an experienced and reliable accounts assistant to handle the busy day-to-day bookkeeping for multiple client membership accounts. working within a supportive team environment, you will be responsible for all duties relating to the timely processing of all sales and purchase ledger transactions.

the ideal candidate will enjoy working in a demanding environment with the ability to prioritise and focus on query resolution and reducing aged debts.

the successful applicant will be required to work one day in the office in earls colne, colchester and two days remotely

duties & responsibilities include:

- processing membership invoices

- processing bills and seeking the required approvals for payment

- chasing outstanding debt daily via telephone and email

- raising or amending invoices as appropriate

- setting up and maintaining new member accounts

- log, resolve, and clear member queries in a professional and timely manner

- identify and recommend improvements to processes for each client

- implement approved recommendations of processors as required

- in collaboration with the finance & admin teams, help to develop the individual client membership renewal systems to reduce overdue debts

- make sure the data within client membership accounts are complete and accurate

- maintain comprehensive, accurate and up to date records of debt chasing actions

- log all member complaints, compliments & feedback

- any other ad hoc duties as required

skills & experience:

- full driving licence

- excellent verbal and written communication skills

- it skills, and an ability to use all microsoft office packages

- experience using xero accounts preferable but not essential

- have previous, up to date experience in credit control

- methodical and well organised

- work on own initiative as well as being an excellent team player

- be able to build good relationships with client members

- you will be comfortable communicating with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority

- strong organisational and time management skills and able to prioritise tasks.

- strong accuracy and numerical skills with an eye for detail

- you will need to be able to manage multiple client accounts

- have a positive enthusiastic and flexible attitude

- be able to work well under pressure

benefits include:

- 25 days holiday pro rata

- private medical insurance

- pension

- mobile phone

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