Receptionist - united kingdom, dorking, surrey

wotton house country estate hotel are looking for a receptionist to join our growing front office team,

salary up to £22,984.00 per annum – (40 hour, per week contract)

salary breakdown: £11.05 per hour

working shift patterns will be between 07:00am - 23:00pm

are you ready to bring your exceptional people skills and expertise and experience to a crucial role in a world-leading lifestyle hotel? then we invite you to join us as a receptionist at wotton house.

our 4* property is legendary in rural surrey; as a receptionist, you will become part of an exceptional team that will provide extensive customer service.

your core purpose will be:

guests: you will ensure our guests are greeted with the ihg welcome, ensuring all guests are acknowledged on arrival, you will create a welcoming atmosphere throughout the property.
check in & out: you will assist guests with luggage and ensure the customer is checked in & out as per ihg policies and procedures.
guest queries: you will be empowered to resolve all customers queries, in line with ihg policies, and ensure all queries are logged so these can be tracked, and followed through. you will report any security or health and safety issues, incidents and complaints.

ultimately, your insight, commitment and pride in your work will make you an integral part of the wotton family.

what we offer

what’s in for you as a receptionist (just in case you need more persuading)

not bragging but we are part of the ihg hotels and resort family, ftse 100 company, market leader in delivering true hospitality for good around the world

28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rated) (increases annually)
worldwide employee and friends & family hotel room rates
discounts on retail and various activities through our benefit portal
employee assistance programme 24/7
recognition programmes
opportunities for career progression and to transfer around the world
meals whilst on duty
opportunities to get involved in our charitable and community activities
most importantly, we’ll help you grow, and develop you as an individual

the hotel :

wotton house country estate hotel near dorking, is an estate like no other. in what was once the former seat of the evelyn family, this 17th-century house has a long tradition of entertaining guests. here, a mix of original features and 21st-century style set the tone so that all events are memorable: a wedding day like no other, business meetings that become an unexpected pleasure, training that delights and inspires. dining is relaxed whether it's a meal in the 1877 restaurant, or a party for 200 with simple yet delicious food. afternoon tea is served daily in the morning room, whilst upstairs; you'll find a collection of beautifully refurbished bedrooms and suites. 13 acres of grounds so our guests explore italian gardens, roman temples, manicured lawns and surrey hills beyond.

if you feel you are the right candidate for the role as our receptionist then please click ‘apply’ now!

we’d love to hear from you!

you must meet the legal requirements to work in the uk.

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