Property manager, block manager - united kingdom, borehamwood, hertfordshire

property manager, block manager

my client is a well established block management company based in borehamwood who provide an excellent service to their clients mainly around the home counties but with a couple of sites in the north of england and on the south coast. this is a new role in the business as part of their expansion. we are therefore looking for a person who has at least 3 years experience as either an assistant property manager who is ready to step up or an experienced property manager.

the role responsibilities include:-

managing clients and lessees in the effective management of the property portfolio by proving efficient and accurate administrative support for the day to day running of each block or development.

responsibility for good all round excellent customer service

dealing with customer queries verbally and in written form.

to take ownership of day to day maintenance matters, ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently.

to place orders with suppliers and liaise with them accordingly.

manage e-mails and ensure all filing is up to date.

negotiate annual service charge

produce annual expenditure/budget for clients

liaison with support staff as necessary in order to provide an accurate and efficient service to clients.

assist with the issuing of all letters to customers

handling insurance claims (acting as post box)

manage your own portfolio (by improving legal/lease knowledge and gaining experience of meetings/site visits)

raising jobs on the database and dealing with access arrangements for suppliers

ensuring when orders are raised the correct fund and heading is always used.

completion of jobs, any problems which arise (or you identify may arise) or where there is a knowledge gap.

attending meetings with clients to discuss accounts and renewals and major projects

raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur.

the company have a very low turnover in staff. candidates must live within easy commuting distance of borehamwood, herts and have their own vehicle.

this role has an immediate start. please apply now with a covering letter outlining your skills and experience which make you the ideal candidate for this role

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